Romelu frequently asked questions
What is Romelu?
Romelu is an online store at https://romelu.jjstor.com. Browse the catalog with fast 24-hour dispatch, 30-day free returns, and encrypted, secure checkout.
How long does delivery take from Romelu?
Most Romelu orders are processed within 24 hours and delivered in 3–5 business days. You receive a tracking link as soon as the order ships, so you can follow it from dispatch to delivery.
What is Romelu's return policy?
Romelu offers free 30-day returns on any unused item. Start a return from your account page after signing in — you do not need to contact support first — and your refund is issued once the item is received.
Which payment methods does Romelu accept?
Romelu accepts all major credit and debit cards. Checkout is encrypted end-to-end, and Romelu never stores raw card details on its servers.
Does Romelu ship internationally?
Yes, Romelu ships internationally. Available destinations and shipping rates are shown at checkout once you enter your delivery address.